FAQ
Learn how trials, memberships, payments, classes, trainers, and facilities work.
Questions
Yes. Book a free trial to visit the club, explore the training floor, meet the team, and understand the right plan before joining.
Choose Monthly for flexibility, Quarterly for routine-building, Half-Yearly for visible progress, and Annual for the best long-term value.
Yes. Membership payments are designed for future Razorpay checkout, with receipts available through the member portal after integration.
Yes. Staff can assist with approved offline methods at the front desk while the payment record remains visible for membership tracking.
Class access depends on your membership plan and class capacity. Plan details clearly show included benefits before you join.
Yes, if cancellation is within the allowed window. The class detail flow will show whether cancellation is available.
No. You can train independently, join group classes, or add personal coaching. Beginners can request guidance during onboarding.
Trainer-created workout and diet plans are available with coaching packages or eligible memberships in future portal phases.
Yes. Apex is built for focused training at every level, with structured programs, clear coaching, and premium facilities.
The club is open Monday to Saturday from 5:30 AM to 10:00 PM and Sunday from 7:00 AM to 2:00 PM.
Talk to the Apex team about trials, plans, coaching, or class access.
Talk to Staff